The Dos and Donts of E-mail Etiquette
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E-mail Dos
- DO know the purpose of your e-mail and make sure you are making your point in a clear and concise manner.
- DO know your audience and if they rarely use e-mail, a letter or phone call may be a better method of communication.
- DO ensure the subject line relates to the e-mail content.
- DO spell check and proofread your e-mail prior to sending.
- DO check the tone how will it be received?
- DO make sure you have the correct recipient (i.e., check your mailing list).
- DO remember to type unto others as you would have them type unto you.
- DO answer all their questions.
- DO be careful when using HTML and attachments. HTML may not be readable by some e-mail tools. Some e-mail servers will block HTML, large attachments, or certain file type attachments automatically.
- DO think of a work e-mail as a binding communication.
- DO have a friendly salutation and provide a signature, contact information, and company website.
- DO store needed e-mails in a long-term folder as you see fit.
E-mail Donts
- DONT be too lengthy. If you have a lot to say, send a memo, letter, or provide details in an attachment.
- DONT use e-mail to avoid an uncomfortable situation or to cover up a mistake.
- DONT send an e-mail out of anger. Its easy to get heated up, and with e-mail we feel anonymous. We often write things that we would never say to someones face. If you are upset, step away from the computer and cool down. Ask yourself if you would say this to the person if you were face to face. If you wouldnt say it, dont send it.
- DONT write in ALL CAPS as this could be perceived as an angry tone.
- DONT send confidential/private information via e-mail.
- DONT use e-mail for anything that will reflect badly on you or anyone else if it reaches the wrong mailbox. Remember that anything you send can become public property. It can be forwarded, saved, and printed by people it was never intended for, and can be used as proof in a court.
- DONT use e-mail for anything obscene, libelous, offensive or racist. This does not belong in an e-mail, even as a joke.
- DONT use e-mail for messages that can be easily misinterpreted. Because we dont have the tone of voice or body language to give us further cues, people often question what an e-mail means.
- DONT keep people waiting for a response. Answer as soon as possible. A good time management rule to use for standard response is within 24 hours.
These are just some of the more basic tips we often overlook or forget. They are many more resources and e-mail etiquette tips available on the Internet. Do you have any favorite tips or e-mail pet peeves youd like to share?
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The "e" in e-mail might as well stand for "essential." Most of us have become hopelessly dependent on the immediacy of communicating with e-mail.
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Signature files have been around since, well, before most current Netizens were even aware that e-mail existed. Before the Web, folks generally had basic contact info
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In todays world of ever-growing technology, e-mail is used frequently, but not always correctly. Here are some dos and donts to help improve your e-mail etiquette.
Email Etiquette Dos and Donts. When I was growing up my dad would pull out Emily Posts Etiquette for serious dinner table discussions like proper manners
The Top 10 Rules of Business Email Etiquette
Most of the worlds email traffic comes from the corporate sector, according to technology market research firm The Radicati Group. Radicati Groups recent email
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Home / Email Etiquette How Tos / Dos and Donts of experience by covering everything and anything to do with online courtesies and e-mail etiquette.
Business Email Etiquette Do's and Don'ts - EzineArticles.com
If you send out any correspondence by email, there's a certain amount of etiquette that you need to follow. Email is too new to have the rigid conventions
The dos and donts of professional email etiquette
Amanda Davis explains what not to do when writing professional emails.
Email Etiquette Do's & Don'ts - The Emily Post Institute
Emily Post Etipedia® Etipedia® Home; Everyday Manners; Out and About; Communication and Technology. The Good Conversationalist; Notes and Letters; Social Names and
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Do you know the email etiquette rules? When should you send email, and when is it best to use another way to communicate? Email is a powerful tool that
E-Mail Etiquette: The Do's and Don'ts - CBS News
The "e" in e-mail might as well stand for "essential." Most of us have become hopelessly dependent on the immediacy of communicating with e-mail.
Dos and Don'ts of Business E-mail Signature File Use ...
Signature files have been around since, well, before most current Netizens were even aware that e-mail existed. Before the Web, folks generally had basic contact info
The Dos and Donts of E-mail Etiquette | Central ...
In todays world of ever-growing technology, e-mail is used frequently, but not always correctly. Here are some dos and donts to help improve your e-mail etiquette.
